Teppy Snack - Beef Flavor 35g

1. Return conditions

Customers need to check the status of the goods and can exchange/return the goods right at the time of delivery/receipt in the following cases:

• The goods do not match the type or design in the order placed or on the website at the time of ordering.
• Not enough quantity, not enough sets as in the order.
• External conditions are affected such as torn packaging, peeling, breakage...

Customers are responsible for presenting relevant documents proving the above deficiencies to complete the return/exchange of goods.

2. Regulations on notification time and sending returned products

Return notification time: within 48 hours of receiving the product in case the product is missing accessories, gifts or is broken.
Product return time: within 14 days from receipt of product.
Product return location: Customers can bring goods directly to our office/store or send them by post.

In case you have comments/complaints related to product quality, please contact our customer care line.

1. Introduction

Welcome customers to our website.

When you access our website, it means you agree to these terms. The website reserves the right to change, modify, add or remove any portion of these Terms of Sale, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to these Terms are posted, it means you accept those changes.

Please check back regularly to update our changes.

2. Instructions for using the website

When accessing our website, customers must ensure they are 18 years old, or access under the supervision of a parent or legal guardian. Customers ensure to have full civil acts to carry out goods purchase and sale transactions according to current regulations of Vietnamese law.

During the registration process, you agree to receive promotional emails from the website. If you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of every promotional email.

3. Safe and convenient payment

Buyers can refer to the following payment methods and choose to apply the appropriate method:

Method 1: Direct payment (buyer receives goods at the seller's address)
Method 2: Pay later (COD - delivery and collection)
Method 3: Pay online via credit card or bank transfer