Return Policy

1. Return conditions

Customers need to check the status of the goods and can exchange/return the goods right at the time of delivery/receipt in the following cases:

• The goods do not match the type or design in the order placed or on the website at the time of ordering.
• Not enough quantity, not enough sets as in the order.
• External conditions are affected such as torn packaging, peeling, breakage...

Customers are responsible for presenting relevant documents proving the above deficiencies to complete the return/exchange of goods.

2. Regulations on notification time and sending returned products

Return notification time: within 48 hours of receiving the product in case the product is missing accessories, gifts or is broken.
Product return time: within 14 days from receipt of product.
Product return location: Customers can bring goods directly to our office/store or send them by post.

In case you have comments/complaints related to product quality, please contact our customer care line.